Riverside Community Care Header

Bachelor Level Intensive Care Coordinator

Needham, MA
Full-Time

Job Description

Riverside Community Care

Love what you do!

Intensive Care Coordinator - Bachelor's Level

Exciting opportunity to join our innovative and growing children's mental health program as a Bachelor Level Intensive Care Coordinator!

We are seeking a compassionate and culturally sensitive professional who is dedicated to making a positive impact on the lives of others and thrives in a diverse and collaborative environment!

 We value and celebrate the unique perspectives, backgrounds, and experiences of the families we serve.

  The Bachelor Level Intensive Care Coordinator will:  
  • Provide comprehensive care coordination to children and families.
  • Perform initial clinical assessments to identify family and youth's need and goals.
  • Develop, implement and monitor individualized care plans based on family needs and goals.
  • Facilitate care plan team meetings.
  • Act as a liaison with collateral agencies and programs
  • Advocate for families and educate them on self-advocacy
  • Identify and assist youth and families in accessing necessary services
  • Ensure proper documentation, and safety planning
  • Participate in staff meetings, supervision, and training
   We offer an amazing orientation and well-structured training in high fidelity wraparound!  

Schedule: Full Time 40 hours per week

Pay: $22.28/hour

To learn more about out amazing Care Coordination Services, please watch our inspirational video - Riverside Community Service Agency!

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why The Boston Globe and Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent communication and organizational skills
  • Basic computer fluency, including Microsoft Office
  • Valid driver’s license and reliable vehicle 

Required Experience

  • Bachelor's degree in a mental health-related or human services field (such as social work, counseling, child development, psychology, human services) from an accredited college or university
  • Minimum of one-year experience working with children with serious emotional disturbance
  • Community-based experience strongly preferred 

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a2008d49-436d-45af-9746-5d8cd13723a1

Riverside Community Care

Love what you do!

Intensive Care Coordinator - Bachelor's Level

Exciting opportunity to join our innovative and growing children's mental health program as a Bachelor Level Intensive Care Coordinator!

We are seeking a compassionate and culturally sensitive professional who is dedicated to making a positive impact on the lives of others and thrives in a diverse and collaborative environment!

 We value and celebrate the unique perspectives, backgrounds, and experiences of the families we serve.

  The Bachelor Level Intensive Care Coordinator will:  
  • Provide comprehensive care coordination to children and families.
  • Perform initial clinical assessments to identify family and youth's need and goals.
  • Develop, implement and monitor individualized care plans based on family needs and goals.
  • Facilitate care plan team meetings.
  • Act as a liaison with collateral agencies and programs
  • Advocate for families and educate them on self-advocacy
  • Identify and assist youth and families in accessing necessary services
  • Ensure proper documentation, and safety planning
  • Participate in staff meetings, supervision, and training
   We offer an amazing orientation and well-structured training in high fidelity wraparound!  

Schedule: Full Time 40 hours per week

Pay: $22.28/hour

To learn more about out amazing Care Coordination Services, please watch our inspirational video - Riverside Community Service Agency!

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why The Boston Globe and Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent communication and organizational skills
  • Basic computer fluency, including Microsoft Office
  • Valid driver’s license and reliable vehicle 

Required Experience

  • Bachelor's degree in a mental health-related or human services field (such as social work, counseling, child development, psychology, human services) from an accredited college or university
  • Minimum of one-year experience working with children with serious emotional disturbance
  • Community-based experience strongly preferred 

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a2008d49-436d-45af-9746-5d8cd13723a1

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

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Riverside Community Care
Bachelor Level Intensive Care Coordinator
Riverside Community Care
Needham, MA
Jun 12, 2026
Full-time
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