Job Summary
The Business Manager Americas Markets COO role will be a key role in supporting the Americas Markets businesses to grow Global Markets P/L and maximise ROTE in a controlled manner, by balancing risk with commerciality.
The role will support the Markets Heads in Americas comprising of a team of 4 based in New York, and work closely with Global Product COOs, Business Risk Managers (BRM) and Corporate Functions. Responsibilities include business enablement, business risk management, local governance, conduct and supervision, change management including regulatory implementation, and dealing room management.
Key Responsibilities
- Lead, manage and develop a team of 4 Business Managers in Markets COO supporting the local Markets Head based in New York.
- Grow and develop a high performing team through training, coaching and mentoring.
- Provide input into, and in partnership with Front Office drive and execute the delivery of the Global Markets strategy and business initiatives locally.
- Partner with stakeholders and support functions to unblock any business issues and reduce the Operational Risk profile of the Americas Markets Business.
- Continuously seek out process simplification and process re-engineering opportunities to improve operational efficiency, and greater ROTE for the Group.
- Be the "connector" between global and local teams, importing / exporting best practices, and a "catalyst" for positive change and commercial risk management mindset.
- Support the execution of the Broker-Dealer expansion plan.
- Lead the identification, assessment, and mitigation of local elevated and horizon risks within business risk appetite, creating monitors and controls where appropriate.
- Escalate any elevated risk to local Executive Risk Committee and Global BRMs.
- Support local regulatory and internal audits and Compliance reviews.
- Collaborate with other BRM teams to identify and address controls deficiencies and enhance / improve existing controls.
- Support the Broker-Dealer CEO to execute and manage the supervisory framework and associated requirements, taking appropriate actions to address any deficiencies and shortcomings.
- Establish effective management information for Markets Heads to manage Business Performance, Operational Risks and Local Conduct.
- Support the Markets Heads to operate effective local supervision of Markets staff, and oversight of Global Credit Markets (GCM), Treasury Markets, and Capital Markets Products and Solutions (CMPS) staff in the Markets dealing room where applicable.
- Support the Markets Heads to run the Local Markets Non-Financial Risk (NFR) Business Risk Forums (BRF).
- Drive and manage an effective Supervision Framework for Series 24 Supervisors.
- Support the Markets Head in the Cluster Conduct Forums.
- Support local product enablement through the Product Governance process ensuring effective review of new Products prior to roll out.
- Support the governance of SCSNA including the running the SCSNA governance forum, identification, assessment and mitigation of business risk issues, review / refresh of supervisory structure, compliance with 15a-6, communication tools compliance.
- Accountable Executive for the Obligations Register under the FINRA register Rules 17a3 and 17a4.
- Manage all materials for Americas Risk Committee, US Risk Committee (Board Level Committee), CEO Certification, AML Certification, Annual Legal Entity Strategy Document.
- Supporting Compliance Assurance Reviews across New York, Houston, San Francisco (minimum of 4 / year)
- Lead and manage local regulatory changes ensuring compliance.
- Align local processes to group processes and managing any local deviations resulting from regulations and local systems.
- Support Markets in regulatory consultations, advocacy and engagement where required.
- Dealing room management support in capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc.
Regulatory Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Markets COO team Americas and Europe to achieve the outcomes set out in the Bank's Conduct Principles FM Code of Conduct .
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Markets Head, Americas
- CIB Product and Segment Partners
- Regional and Local CFCC
- Regional and Local Internal Audit
- Operations, Technology, Finance, Legal Control and Risk Functions
- Regulators
- Markets COO team across business and geographies.
Skills and Experience
- Markets
- Operational Risks
- Analytical Thinking
- Risk Management
- Regulatory Environment - Financial Services
- Manage Risk
- Problem Solving
- Understanding Customer Needs
- Internal Controls
Qualifications
- EDUCATION - UNIVERSITY DEGREE (FINANCE /BANKING PREFERABLE)
- CERTIFICATIONS:ACCOUNTING, FINANCIAL RISK MANAGER QUALIFICATION PREFERABLE BUT NOT MANDATORY
- FINRA: SIE, Series 99(PREFERABLE BUT NOT MANDATORY Series 7, Series 24)
About Standard Chartered
Expected annual base pay range for the role is 180,000 USD to 270,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Visit our careers website www.sc.com/careers
What we offer
In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
- Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible workingoptions based around home and office locations, with flexible working patterns.
- Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
