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Job Description:

Operations & Policy Analyst 2 - Commercial Vehicle Licensing Account Services Business Analyst

Oregon Department of Transportation
Commerce and Compliance Division
Commercial Vehicle Licensing Account Services
Salem

The role:

The Oregon Department of Transportation Commerce and Compliance Division (CCD) is seeking a dynamic business analyst to join our team.

The Oregon Department of Transportation exercises leadership and vision in promoting, developing, and managing a statewide network of transportation systems and facilities. These systems and facilities provide access to Oregon for the State’s citizens and visitors, provides efficient movement of commerce, goods and services, ensures the safety of transportation systems users, and enhances Oregon’s competitive position in national and international markets. At CCD, our mission is to reduce truck and bus crashes in Oregon. We do this by managing safety programs, commercial vehicle licensing programs, tax collection, railroad safety, moving company oversight, and public education.

As fuel tax revenues decline, securing sustainable funding for Oregon’s transportation infrastructure is more critical than ever. We’re looking for a dedicated professional to join our team and help drive the transition to innovative funding solutions, ensuring we can continue to maintain our roads and protect the safety of the traveling public. In this role, you’ll conduct essential research to support the development of policies and identify gaps within our commercial vehicle registration and licensing programs. You'll play a key role as a project team member, facilitating the implementation of IT solutions that bridge gaps in our current technology, enabling rapid adoption of new tools to support the evolving needs of our transportation systems. If you have passion for public service and commitment to advancing safe, reliable infrastructure, we invite you to be a part of our mission.

Notice to Applicants: Each employee of the Oregon Department of Transportation in the Commerce and Compliance Division (CCD) must be aware of, and adhere to, OAR 740-020-0010 and ORS 823.007. Failure to follow applicable administrative rules and statutes may impact employment. Have questions about what this means? Contact the recruiter and the phone number or email address below to discuss.

We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Interpret laws, rules, regulations, policies and procedures from state and federal programs and their impact on staff, other agencies and the public.

• Participate in the development of operating policy for the vehicle registration & licensing programs and serve as a subject matter expert to the agency.

• Collaborate with the Information Systems Branch (ISB) staff to identify and track priorities and solutions for assigned programs.

• Serve as data steward for the registration and licensing programs ensuring compliance with data governance policies and procedures.

• Provide technical expertise concerning the IFTA, IRP and commercial registration programs and systems.

• Assist in the coordination of business test plans and record keeping.

• Facilitate in collaborative meetings with business and IT personnel to align strategies and ensure the successful achievement of business initiatives and goals.

• Use organizational development, change management and quality improvement strategies to solve complex organizational challenges.

• Evaluate program operations and services; recommend plans to ensure compliance with regulations and agency goals.

• Actively participate and represent the division at meetings, local and international conferences and various work groups inside and outside the agency.

• Work is primarily performed in an office environment and may include some irregular work hours in response to system outages.

• This position is eligible for hybrid work options approximately 20% of the time after the initial training period.

• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.
  

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• Public Service Loan Forgiveness opportunity!
  

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Minimum qualifications:

Any combination of experience and education equivalent to five years of experience developing operating policies, interpreting regulations and change management.

OR

A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level, evaluative, analytical and planning work related to developing operating policies, interpreting regulations and change management.

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks with conflicting deadlines.

• Demonstrated experience reviewing data from multiple sources with the ability to provide clear and concise written analysis or presentations.

• Experience evaluating existing systems and recommending enhancements for operational processes.

• Demonstrated ability to research regulatory frameworks, evaluate impacts and integrate into standard business operations.
  

How to apply:

• Complete the following required steps:

  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

    • Your cover letter must be limited to no more than two (2) pages.

    • Please address your cover letter to Michelle Bowlin, Commercial Vehicle Licensing Accounts Services Manager.

    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
  

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. We are also unable to proceed with Curricular Practical Training (CPT) program requests.

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• This position is not represented by a union (unrepresented).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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Business Analyst, Compliance