Our distribution centers are home to a dedicated team of associates, all working toward the same purpose: delivering our innovative products and solutions to pet parents across the country. Whatever role you choose within the distribution team, you’ll also discover fulfilling ways to achieve your goals. From the resources you need to grow your career to a fun, fast-paced work environment, we offer the whole package – and then some.

Onsite Position:

This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).

The Assistant General Manager directs and coordinates all operational activities of the DC. 

OPERATIONS EXPECTATIONS:

• Provide strategic direction for the Distribution Center.
• Direct productivity goals, inventory control, and housekeeping.
• Assist in developing plans for cost reduction, process improvement, scheduling enhancement, and labor hours reduction.
• Commitment to business goals. ? Emphasize the need to deliver quality products and service.
• Provide unleashed customer service

TRAINING AND DEVELOPMENT/ASSOCIATE RELATIONS:

• Provide ongoing training, coaching, guidance, and instruction for Department Managers.
• Motivates and directs Department Managers in areas of skill development.
• Communicate required policy revisions, company updates, and process revisions in a professional manner.
• Adhere to all company policies and procedures.

SAFETY:

• Upholds, supports, and maintains company safety standards at all times.
• Counsel managers, supervisors and associates violating safety policies.
• Ensure warehouse is clean, neat, and free of safety hazards.
• Handles potential safety violations/hazards to ensure compliance with OSHA standards.

MISCELLANEOUS:

• Special projects as assigned by General Manager and SSG.
• Creates performance appraisals on direct reports and evaluates the performance appraisals conducted on associates and management in his areas for consistency

QUALIFICATIONS Include, but are not limited to the following:

• Possesses 7+ years relevant work experience, which includes at least 3 years of experience managing teams or projects.
• Knowledge of distribution in shipping, receiving, order filling, and inventory control.
• Advanced EXE experience desired.
• Requires strong planning, organizing and interpersonal communication skills.
• Bachelor’s degree in related field is required Master’s Degree is helpful.
• Conveys sense of urgency, displays enthusiasm and excitement for the business.
• Allocate time efficiently, handles multiply tasks, and competing priorities.
• Work effectively under stressful conditions and adjusts to multiple demands. Show resilience under changing circumstances

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• If you don't already live in the Phoenix area here's a guide to the area:  Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.