Program Manager

Position Overview
As a Design Program manager, you'll serve as the connective tissue of collaboration across design, various disciplines within design (design engineering, motion, content design) and cross-functional stakeholders within your domain team. Your role is pivotal in orchestrating
the seamless execution of design endeavors, ensuring team clarity, alignment with project objectives, timelines, and stakeholder expectations.

Key Responsibilities

Workstream Strategy & Coordination:

• Collaborate with our designers to create a creative execution strategy from concept to delivery
• Lead project planning, scheduling, and execution across multiple disciplines and projects simultaneously.
• Maintain clear project timelines, milestones, and deliverables, ensuring alignment with overarching strategic goals.
• Collaborate closely with stakeholders to define project scopes, objectives, and success criteria.

2. Stakeholder Management:

• Serve as the primary point of contact for stakeholders, fostering strong relationships and effective communication channels.
• Facilitate cross-functional collaboration, ensuring that all stakeholders are  engaged, informed, and aligned throughout the project lifecycle.
• Manage expectations and address concerns proactively, mitigating risks and conflicts as they arise.

3. Documentation and Reporting:

• Maintain comprehensive project documentation, including project plans, status reports, meeting notes, and action items.
• Provide regular progress updates to stakeholders, highlighting achievements, milestones, and potential areas of concern.

4. Resource Allocation:

• Work closely with leads to identify resource gaps and optimize resource utilization for maximum efficiency.

5. Problem Solving:

• Anticipate and address challenges throughout the project lifecycle, leveraging creative problem-solving skills to overcome obstacles.
• Proactively identify risks and develop contingency plans to mitigate their impact on project outcomes.

6. Quality Assurance:

• Uphold quality standards and best practices across all projects, ensuring that deliverables meet or exceed expectations.
• Conduct regular reviews and evaluations to identify opportunities for improvement and ensure adherence to project requirements.

Qualifications

• 6+ years of experience in design operations and program management
• Deep knowledge of the consumer product development process from concept to execution
• Proven experience in creative program management, required in a creative or design-focused environment.
• Proven experience working with product manager, user researchers, engineer on consumer facing product experiences
• Strong organizational skills with the ability to manage multiple workstreams concurrently.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders.
• Proficiency in project management tools and software (e.g., Airtable, Coda, Figma) required.
• Creative problem-solving abilities and a proactive approach to addressing challenges.
• Familiarity with creative tools and asset management (understand what vector files are, after effects, etc.)
• Familiarity with multi-disciplinary creative process (has worked on projects that requires reigning in different disciplines like visual design, audio, product design towards the creation of a deliverable). Would love to see specific examples of projects they've delivered like campaigns, etc.
• Someone who understands the creative process inclusive of the Design Process (design thinking) and the Product Development lifecycle.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

sammy.realon@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : SR9-1829951 -- in the email subject line for your application to be considered.***

Sammy Realon - Senior Recruiter, National Delivery

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

Creative Circle will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

This job was first posted by Creative Circle on 11/15/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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