QUALIFICATIONS:

• Associate’s Degree in IT or a related field, or equivalent experience.
• 5+ years of experience in desktop support or a similar IT role.
• Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with basic networking concepts and troubleshooting.
• Security+ certification or ability to obtain within 90 days of hire.
• Excellent customer service skills with the ability to communicate technical concepts to non-technical users. Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Willingness to provide occasional after-hours support as needed.

Physical Requirements:

• Ability to lift and move equipment up to 40 pounds.

Desired Skills:

• Experience with remote desktop support tools.
• Knowledge of Active Directory and Group Policy.
• Familiarity with IT service management tools such as ServiceNow.
• Basic scripting skills in PowerShell, batch files, or similar.
• Experience working in a government or intelligence community environment is a plus.

Clearance Requirements

• Active TS/SCI clearance required and eligibility to obtain a CI poly

Want to learn more about Government Services? Check us out on our platform:

https://www.wwt.com/government-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities