At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Director role encompasses a blend of program development, execution, and tactical activities that are critical to ensure the smooth operation of the Integrated Transit Program including strategy and cross-functional program management. The director will focus on translating department plans and/or program roadmaps into project components. Ensuring effective integration of new and/or existing projects by defining, managing, and implementing requirements and resource allocations. Supports project development, program improvement, and quality initiatives for existing projects/contracts and will work directly with end-users to understand problems, and work collaboratively with department heads, senior directors, and project managers to develop solutions.

• Provide strategic advising and planning to ensure that goals and objectives are being achieved and that priorities are being communicated effectively. 
• Lead teams through construction and closeout and ensure that the project's activities with outside agencies, abutters, utility companies, community groups, and other third parties affected by the project occur on a timely basis.
• Ensure the schedule of each project is aligned with the program targets and identify and control interdependencies between projects.
• Participate in the revision and approval of project schedule changes, including assessing risks.
• Ensure the program concept meets the expectations of the transformation strategy.
• Document the key program success criteria targets and thresholds while ensuring the viability of the integrated program plan from the Authority perspective and staying within the boundaries of the success criteria (goal and outcomes).
• Ensure that organizational change management activities are executed.
• Lead construction kick-off meetings; including but not limited to internal meetings and contractor meetings.
• Monitor, track, and report overall transformation projects progress; identify potential risks with projects and department leads to identify mitigation solutions.
• Lead the PM/CM contract and ensure smooth operation between staff augmentation and MBTA staff. 
• Obtain a deep understanding of contractual requirements with the ability to discover conflicts and develop potential solutions. 
• Organize and prioritize critical issues and required information for the executive to facilitate effective decision making, and daily debriefing on critical items.
• Attend select internal meetings representing the executive to capture key takeaways and action items.
• Serve as primary liaison for internal and external communications including composing correspondence, dealing with issues or subject matter that is highly sensitive and confidential, and preparing and coordinating internal presentations, agendas, and communications.
• Collaborate across multiple organizations to drive alignment to plans, ensuring priorities and results are achieved. Interact with internal staff members to conduct and oversee the preparation of briefing materials for executives.
• Create executive summaries and brief the executive and management team daily on specific issues and projects.
• Ensure that long-term projects are executed in an efficient, cost-effective, and diligent manner.
• Organize internal and external meetings: invite the participants, schedule the facilities, negotiate with vendors, and ensure the appropriate materials are in place.
• Actively enable the efficiency of business operations by planning and directing all administrative and operational activities for the department including partnerships with Finance, HR, IT, etc.
• Lead ad-hoc strategic and tactical projects at the direction of the Chief of The Integrated Transit Program.
• Develop and maintain excellent working relationships with internal teams and external stakeholders. Perform all other duties and projects that may be assigned.

• This position with lead teams through construction and closeout.

• Bachelor's in engineering, architecture, urban planning, construction management, business administration, or related field from an accredited institution.
• Five (5) years of successful experience as a Construction Manager, Architect, and/or project manager
• Two (2) years of enterprise-wide program/project management and/or people management.
• Five (5) years of experience supervising, managing, or being in a leadership position.
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Excellent verbal and written communication skills, including experience communicating and collaborating with senior executives departmental and across many levels of the MBTA.
• Works well under pressure in a fast-paced environment and exercises sound judgment and discretion
• Motivated self-starter; identifying opportunities for improvement and assuming responsibility.
• Highest level of professionalism, integrity, and strong work ethic
• Team-oriented individual with the ability to work well with diverse groups.
• Strong leadership, organizational, and construction management skills
• Strong communication skills, MS Office, and computer skills

NONE

Preferred Experience and Required Skills 

• Experience with initiatives in the transit industry.
• Experience delivering projects utilizing alternate delivery methods and KPIs.
• Experience managing on-call repair or rehabilitation construction contracts.
• Experience presenting to elected officials, community groups, senior executives, etc.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.