CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a(n) Disaster Recovery Analyst. Join us and support CSAA IG in achieving our goals.
Your Role: The IT Disaster Recovery Analyst will assist in developing, implementing, and maintaining policies, procedures, and programs across CSAA in accordance with the IT Policy documents. The analyst will ensure the availability of IT resources in the event of a disaster and help provide and coordinate disaster preparedness training with respect to CSAA information technology, helping ensure business continuity. You are strategic, analytical and a conceptual problem solver with the ability to translate data and metrics into business concepts and impactful tasks.
Your work: (Essential responsibilities)

• Supporting implementation of cloud backup solutions to ensure data integrity and availability.
• Supporting configurations and testing of backups and replication strategies to minimize data loss and downtime.
• Optimizing cloud storage and replication processes to enhance recovery times and reduce costs.
• Evaluating and recommending cloud-based tools and services to improve disaster recovery capabilities.
• Supporting implementation of immutable backups to protect against ransomware attacks and ensure data integrity.
• Developing and enforcing policies for secure immutable backups to prevent data corruption and unauthorized access.
• Conducting regular audits of backup and replication processes to ensure compliance with security standards.
Required Experience, Education and Skills
• Bachelor's degree in related area (Computer Science, Information Systems or other related field) or an equivalent combination of education and experience
• 5+ years System documentation experience and/or technical writing
• Ability to create non-functional requirements and translate business requirements into non-functional requirements
• Solid understanding of development, quality assurance and integration methodologies
• Ability to trace given transactions through a complex system and document how systems and overlapping processes interact
What would make us excited about you?

• Working knowledge of industry practices and CSAA IG policies and the ability to develop a clear understanding of the company's key functional processes and resources
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc
CSAA IG Careers At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you...
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.
CSAA Insurance Group is an equal opportunity employer.
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