At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The basic purpose of the Inspector- Elevators and Escalators is to ensure safe operation of elevators and related machinery. The general duties and responsibilities of this position are to inspect and test elevators, dumb waiters, moving walkways, sidewalk elevators, hoists, lifts, escalators, and related machinery for compliance with laws; approve plans for the installation of and conduct practical tests on these devices; issue certificates of inspection; and perform related work as required.

• Inspect and test all MBTA elevators, dumb waiters, moving walkways, sidewalk elevators, lifts, escalators, hoist and related machinery by observing mechanical and electrical systems and safety control devices from inside, on top of or underneath such equipment.
• Issues or revokes certificates of inspection and advise MBTA contractor of violation to ensure that elevators meet legal operating requirements to Mass. CMR 524.
• Review and comment on plans and specifications for proposed installations or alterations of elevators and related machinery with regard to Mass. CMR 524 code.
• Report and follow up on accidents and complaints of defective or unsafe equipment, etc.
• Order shutdowns of and/or corrective action to be taken on faculty or unsafe elevators to ensure that such systems meet operating requirements as set forth by the MBTA and Mass. 524.
• Prepare documentation in the form of narrative or technical reports on elevator accidents or on results of investigations for use in court action.
•  Review complaints or allegations made in connection with elevator systems being operated in violation of safety codes or other MBTA safety violations.
• Perform periodic inspections during construction or alteration to assure conformance with approved plans and performs periodic inspections of temporary workmen's elevators to ensure safety. 
• Conduct on-site elevator technician licenses as required by the MBTA. 
• Perform related work such as coordinating and scheduling work with other agencies, contacting parties to verify or clarify information, compiling statistical data, maintaining personal logs, and representing the MBTA at elevator related hearings or meetings.
• Use technology and handheld devices, various software and email systems, and inputs data into computer software systems.
• Attend training on new/changing devices as well as new/changing software to be used or implemented by the MBTA.
• Communicate effectively with customers, vendors, and employees.
• Ability to travel to all MBTA related sites and other domestic and foreign locations for work purposes.
• Available to work all shifts and locations as assigned or directed.
• Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory personnel for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service.
• Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Perform all other duties and projects that may be assigned.

• A high school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Must have a current and valid License as an Elevator Constructor, Maintenance Man, and Repairman issued by the Division of Professional Licensure - Office of Public Safety and Inspections
• Valid Massachusetts Elevator Mechanic License.
• Four (4) years of experience managing maintenance, construction contracts or related work with elevators, dumb waiters, moving walkways, sidewalk elevators, lifts, escalators, hoists or related machinery.
• Experience with design and plan review. 
• Knowledge of Massachusetts Elevator Regulations and the Americans with Disabilities Act (ADA).
• Effective organizational, analytical, confidentiality, multi-tasking, time management and documentation skill.
• Working knowledge of MS Office or Database applications.
• A valid driver's license.
• Effectively communicate with regulatory agencies, community organizations and others on technical and sensitive matters.
• Have excellent customer service, negotiation, conflict resolution, writing and communication skills.
• Have a valid driver's license.
• Have the ability to work any and all shifts and/or locations as assigned or directed.
• Available to work twenty-four (24) hours per day, seven (7) days per week. 
• Have the ability to work with a diverse workforce.
• Attend, participate, and contribute to local safety committee meetings, as needed.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.

Preferred Experience and Skills

• Experience with vertical transportation related Massachusetts General Laws and APTA and FTA guidelines.
• A bachelor's degree in construction management or related field

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.