As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team in Miami, FL, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Field Service Manager and you'll work out of our Miami, FL location.. In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization.
KEY RESPONSIBILITIES
- * Manage and oversee the Field Service team, ensuring efficient and effective service delivery
- * Develop and implement strategies to optimize field service operations and improve customer satisfaction
- * Assign and schedule field service technicians to meet customer demands and service level agreements
- * Monitor and analyze field service performance metrics to identify areas for improvement
- * Provide technical guidance and support to field service technicians
- * Collaborate with cross-functional teams to drive continuous improvement initiatives
- * Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
- * Ensure compliance with company policies, procedures, and regulatory requirements
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
- * Minimum of 6 years of proven experience in field service management or a similar role
- * Strong technical knowledge and understanding of relevant technologies
- * Excellent leadership and team management skills
- * Ability to effectively manage and prioritize multiple projects and tasks
- * Experience in driving process improvements and implementing best practices
- * Strong problem-solving and decision-making abilities
- * Excellent communication and interpersonal skills
WE VALUE
- * Bachelor's degree in Engineering or a related field; Master's degree preferred
- * Customer-focused mindset
- * Ability to drive change and innovation
- * Results-oriented approach
- * Excellent problem-solving and decision-making abilities
- * Strong business acumen
- * Ability to build and maintain strong relationships
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
Additional Information
- JOB ID: HRD255091
- Category: Customer Experience
- Location: 9315 NW 112th Ave,Miami,Florida,33178,United States
- Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
