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Seeking a qualified individual to serve as a part-time House Supervisor during events. Reporting to the Guest Experience Manager, this position works on a rotating schedule with other part-time House Supervisors to manage a variety of events across the Emerson College Office of the Arts’ 6 performance venues and requires frequent nights and weekends. Call time is two hours prior to scheduled events until “all clear, and hours vary based on the event schedule.

ESSENTIAL JOB DUTIES

• Assist full-time staff to support client wishes and objectives before, during, and after events.
• Train, motivate, supervise, and discipline all front-of-house staff, including Head Ushers, Lobby Ushers, and House Ushers.
• Led usher staff to see to the safety and comfort of all guests. Guests are safe at all times, and the staff provides complete, accurate, knowledgeable, and responsive assistance. Guests feel honored and well served.
• Coordinate usher staff to execute emergency evacuations
• Assist concessionaires to create a profitable and appropriate retail environment
• Represent management at merchandise count-in, count-out, and cash settlement
• Assist guests with specific needs
• Monitor the patrons and staff to ensure safety and security
• Work as House Usher, Lobby Usher, and Head Usher as scheduled

The hourly rate for this position is $20/an hour.

Grade of Position: T01N

Scheduled Weekly Hours: 18.00

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.

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