Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Provide Clerical/Administrative Support

1. Answer telephone calls.
2. Assist with filing and preparing requisitions and documents for scanning and storage.
3. Organize and file test reports and documents.
4. Manage inventory: unpack shipments, stock lab supplies, reconcile invoices.

Accessioning, Specimen Processing and Distribution

1. Determine acceptability of specimens for laboratory testing.
2. Accession, process and distribute patient samples within the laboratory consistent with accuracy and quality assurance goals of the laboratory.
3. Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to order, label and accession patient specimens.  Request additional information from appropriate resources.
4. Assist in problem solving (e.g., duplicate tests, missing samples, incorrect samples and missing information); notify care team of unacceptable specimens (e.g., clotted, hemolyzed, wrong container, etc.).

Maintain Equipment/Laboratory Support

1. Attend procedures and assist staff.
2. Perform and document maintenance as specified in equipment procedures.
3. Ensure continuous operation by routinely monitoring the status of reagents, parts and supplies.
4. Monitor error codes and perform basic troubleshooting. Notify a supervisor or senior operator if unable to resolve an equipment problem. Document problems, action taken and outcomes.
5. Operate the dishwasher to clean laboratory supplies;
6. Prepare reagents.
7. Maintain work area in a well-stocked, clean condition.

Perform Rounds of Satellite Blood Refrigerators

1. Inspect blood refrigerators to ensure satisfactory operation.
2. Evaluate stored blood for expiration and satisfactory storage conditions.
3. Remove expired or unsatisfactory blood products from satellite refrigerators and return to laboratory for quarantine and further evaluation.
4. Communicate with nursing regarding stored blood components.

Receive and Accept Inbound Blood Deliveries

1. Unpack blood deliveries.
2. Inspect blood components on receipt for acceptable conditions.
3. Receive blood components into blood inventory and place in storage pending confirmatory testing.

Professional Development

Fulfill departmental continuing education requirement.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

1. Works fluidly in a team environment.
2. Works independently.
3. Exercises critical thinking.

Required Qualifications*

• High school diploma
• Good communication skill

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

1. Works with infectious disease and/or hazardous materials.
2. May have exposure to noise from laboratory equipment and pneumatic tube system
3. Requires frequent (standing/walking/sitting/hand pipetting) for long periods of time and the ability to lift up to 40 lbs.

Desired Qualifications*

• A Bachelor or Associate's degree with equivalent experience preferred.
• Reasonable knowledge of the methods, materials and equipment used in laboratory activities is desirable.
• Previous experience in performance of standard laboratory procedures is highly desirable.

Work Schedule

This full time, 40 hours position will be on the day shift and may require rotating weekends and holidays with other staff.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.