Job Opening: 57513
Open to ALL U.S. Citizens
Opening Date: October 25, 2024
Closing Date: November 13, 2024 11:59 p.m. (EST) Questions regarding this opening should be directed to HR Specialist Goodrich at tdgoodrich@fbi.gov. Job Summary Position: Lead Operations Center Technician, GS 9 Division: Honolulu Field Office Location: Honolulu, HI Working Hours: This position will require an initial on-the-job training by the Field Office scheduled Monday - Friday 8:15am - 5pm, approximately 60-90 days. After successful completion of training, an individual will receive an assigned shift of one of the following; (Please note, hours and days may vary depending upon the office's needs.) The Operations Center operates 24/7/365, weekends, and holidays. The incumbent should expect to work these shifts as needed. This position is designated as "emergency." As an "emergency" employee, you may be expected to report to work during periods of adverse weather conditions or other types of emergency situations when it is announced that an "unscheduled leave policy" is in effect or that federal agencies are closed in your immediate vicinity. Salary: GS 9: $62,517.00 - $81,272.00 Full Performance Level: GS 9 Number of Positions Available: 1 Duration: Full Time/Permanent Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications. Key Requirements Mission Statement The mission of the FBI is to protect the American People and uphold the Constitution of the United States. Major Duties Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement. Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status. Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied. All applicants will be rated on the following Competencies: Specialized Experience (SE): GS 9: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 8 grade level. SE is defined as follows: Education GS 9: Education may not be substituted for specialized experience at this grade level. How to Apply Required Documents To apply to this position, interested applicants must provide a complete application package by the closing date which includes: Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application. You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance. What to Expect Next Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process. Additional Information a. Percent of time worked in the particular position (cannot conflict with main duties) Attach the Memorandum for Record to your application in the “Cover Letters and Attachments” section of My Career Tools on the Careers Home page. Please upload the attachment as type “Other.” Veterans' Preference If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application. Your veterans' preference entitlement will be verified by the employing agency. Nepotism Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative’s appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process. Reasonable Accommodation Request The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at REASONABLE_ACCOMMODA@fbi.gov, telephone at 202-324-2158, or FAX at 202-324-3976. Your request will receive an individualized assessment. This e-mail address is only for reasonable accommodation requests. Please do not submit your application and/or any questions unrelated to reasonable accommodations. Should any applications be received, they will not be forwarded for consideration during the hiring process. Equal Employment Opportunity The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex (including pregnancy and related conditions, gender identity, and sexual orientation), or on the basis of personal favoritism, or any other non-merit factors. Benefits The FBI offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; life insurance; health benefits; and participation in the Federal Employees Retirement System. This link provides an overview of the benefits currently offered to Federal employees: http://www.opm.gov/insure/new_employ/index.asp
Performs crisis intervention with distraught emergency callers during high-risk situations until appropriate emergency field units arrive on scene.
Qualifications and Evaluations
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply. If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
