Job Description
Key Responsibilities
- Provide case management for individuals experiencing homelessness, assisting them in navigating community resources, agencies, and service providers.
- Conduct intake assessments to identify needs related to housing, employment, education, mental health, and other support services.
- Respond to participant concerns and challenging situations using trauma-informed practices and effective communication strategies.
- Develop and implement outreach strategies to engage underserved populations and individuals in need of supportive services.
- Build relationships with residents, community organizations, service providers, neighborhood groups, and other stakeholders to expand awareness and access to services.
- Identify community needs, service gaps, and barriers through outreach and engagement activities.
- Provide information and referrals for housing assistance, healthcare, behavioral health services, employment support, financial assistance, food resources, legal services, and other community programs.
- Support participant engagement at the Chesapeake Cares Resource Center, including resource navigation, workshops, support groups, and community events.
- Assist with outreach efforts for individuals experiencing homelessness through targeted engagement and relationship-building.
- Maintain accurate records of outreach activities, client contacts, referrals, and outcomes using the Homeless Management Information System (HMIS).
- Complete required reports and data entry within established timelines, including documentation for program and funding compliance.
- Support daily operations of the Resource Center, including participant check-in, service tracking, opening/closing procedures, and maintaining a safe and welcoming environment.
- Assist with organizing outreach materials, program supplies, and resource information to support effective service delivery.
- Participate in city, regional, and state meetings, councils, and conferences as a representative of the Division and the City.
Why Join Us?
- Make a meaningful impact in the lives of Chesapeake residents
- Collaborate with passionate professionals dedicated to community well-being
- Grow your career in a supportive and mission-driven environment
- Competitive benefits and professional development opportunities
Help us build a thriving Chesapeake-one resident at a time.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Key Responsibilities
- Provide case management for individuals experiencing homelessness, assisting them in navigating community resources, agencies, and service providers.
- Conduct intake assessments to identify needs related to housing, employment, education, mental health, and other support services.
- Respond to participant concerns and challenging situations using trauma-informed practices and effective communication strategies.
- Develop and implement outreach strategies to engage underserved populations and individuals in need of supportive services.
- Build relationships with residents, community organizations, service providers, neighborhood groups, and other stakeholders to expand awareness and access to services.
- Identify community needs, service gaps, and barriers through outreach and engagement activities.
- Provide information and referrals for housing assistance, healthcare, behavioral health services, employment support, financial assistance, food resources, legal services, and other community programs.
- Support participant engagement at the Chesapeake Cares Resource Center, including resource navigation, workshops, support groups, and community events.
- Assist with outreach efforts for individuals experiencing homelessness through targeted engagement and relationship-building.
- Maintain accurate records of outreach activities, client contacts, referrals, and outcomes using the Homeless Management Information System (HMIS).
- Complete required reports and data entry within established timelines, including documentation for program and funding compliance.
- Support daily operations of the Resource Center, including participant check-in, service tracking, opening/closing procedures, and maintaining a safe and welcoming environment.
- Assist with organizing outreach materials, program supplies, and resource information to support effective service delivery.
- Participate in city, regional, and state meetings, councils, and conferences as a representative of the Division and the City.
Why Join Us?
- Make a meaningful impact in the lives of Chesapeake residents
- Collaborate with passionate professionals dedicated to community well-being
- Grow your career in a supportive and mission-driven environment
- Competitive benefits and professional development opportunities
Help us build a thriving Chesapeake-one resident at a time.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
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