The Enterprise Change and Risk Governance Team is responsible for maintaining the standards, processes and procedures that ensure the largest, most critical programs across first and second line divisions are well managed. We partner with first and second line risk managers and delivery leads to ensure governance requirements are embedded into program frameworks and monitor to ensure continued adherence to those requirements. We consult with, advise and prepare program leaders to deliver their best products.
As a Principal Associate on this team, your role will require excellent communication and interpersonal skills, a passion for quality assurance, strong attention to detail and a desire to help the enterprise appropriately manage the change risk associated with large-scale project execution.
Responsibilities:
Lead Standard Adherence activities for large programs - document outputs, and communicate results with program leaders and stakeholders
Perform effective challenge over large programs
Support program Governance Evaluations - document outputs and communicate results with program leaders and stakeholders
Support the creation of semi-annual dashboard for Change Governance
Maintain the Change Management Computer-Based Training (CBT) using Articulate Rise; monitor to ensure key resources have taken training
Own updates to policies, standards and procedures
Support documentation requests with audit and/or external regulators on matters related to change governance
Support maintenance of the Change Governance control suite
Deliver continuous improvement activities for all change and risk governance processes
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of experience in quality control, process management, or project management
At least 2 years of experience supporting, partnering, and interacting with internal business clients
Preferred Qualifications:
At least 3 years of experience in risk management, compliance, or audit
At least 3 years of experience leading cross-functional teams
Project Management Professional (PMP) certification or Agile certification
Experience working in an iterative, highly collaborative environment
Experience working in the financial services industry
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
