Massachusetts Bay Transportation Authority (MBTA)
Project Manager
Boston, MA
Apr 16, 2024
$130,773.50 a year
Full-time
Full Job Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Integrated Transit Program is a holistic program that aligns Blue/Green, Orange, and Red/Mattapan Line Transit Programs to work together to see strategic capital investments improve the quality of service for the MBTA's rapid Transit ridership and neighboring communities, with the recognition that transformative methods drive transformative outcomes.

Our delivery model focuses on outcomes that benefit the riders, as we manage projects based on key metrics. In addition to this, organizing all three programs under one office allows us to better align internal resources and planning.

Each of these Programs is improving the quality of service of their respective lines through infrastructure and tracking State of Good Repair, new stations, upgraded maintenance & test facilities, expanded yards, and state-of-the-art signaling systems that will facilitate the service of the new modern vehicles. All of these will work together to improve safety, enhance accessibility, better the experience, strengthen reliability, and increase capacity.

The Project Manager will be an integral member of the Integrated Transit Program team and will manage the development of Blue/Green, Orange, or Red/Mattapan Line Transformation projects from project inception (planning) through the design phase (conceptual, preliminary, and final) and the construction phase (including project close-out), with focus on safety, quality, and control of schedule and budget. The Integrated Transit Program is unique in its multifaceted scope and diverse requirements. The program requires "out of the box" thinking and collaboration to ensure functional team priorities do not take precedence over program goals.

Duties & Responsibilities

  • Manage assigned Blue/Green, Orange, or Red/Mattapan Line projects in accordance with the following MBTA Manuals, policies, and procedures as may be amended from time to time, or program-specific delivery protocols and procedures if supporting a major MBTA program: Project Manager's Manual; Project Controls Manual; Quality Assurance Manual; Resident Engineer's Manual; Contract Administration Policies and Procedures; MBTA Directives published on the MBTA Web Page or provided directly by the Authority, as well as FTA Circular 4220.1F Third Party Contracting. 
  • Assist in the development of project scopes, budgets, and schedules as part of the capital planning process. 
  • Assist in the procurement of consultants and contractors, as required. 
  • Negotiate project assignments, task orders, amendments, change orders, and use of contingency and make recommendations for approval. 
  • Review and analyze monthly payments and schedule submissions from consultants and contractors. 
  • Coordinate and participate in MBTA stakeholder, Project Design Group meetings, value engineering sessions, constructability reviews, and risk workshops, as required.
  • Coordinate project tasks with other MBTA Department personnel, including contract administration staff and field staff, and other project coordinators, as required.
  • Coordinate project tasks with other Departments, including the Capital Program Oversight Department (project controls and administration and finance), Engineering and Maintenance, Vehicle Engineering, and Railroad Operations, as required. 
  • Coordinate project activities with outside agencies, abutters, utility companies, community groups, and other third parties affected by the project, as required. 
  • Ensure that all work has been completed and necessary approvals have been obtained prior to advertising projects for construction, including budget approval, environmental permits and approvals, real estate actions and approvals, force accounts (e.g. utility, traffic, railroad operator), other agency and municipal agreements (e.g., MOU's, MOA's, Interagency Agreements) and other third-party agreements. 
  • Manage the construction project process from advertisement to contract closeout to ensure the project is completed on time and within budget. 
  • Resolve any conflicts that may occur throughout the life of the project.
  • Secure commitments from MBTA Operating Departments concerning the availability of their resources. 
  • Organize and prioritize workload and be proactive in identifying project needs/requirements. 
  • Prepare project-related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database, and PowerPoint. * Prepare for and make project presentations to elected officials, community groups, and others as required.
  • Work independently in addressing complex tasks in a time-sensitive environment. 
  • Follow up on actions required for task and project completion while seeking guidance as necessary. 
  • Respond to each inquiry, whether from a customer, vendor, or co-worker courteously and professionally consistent with the Authority's Customer Service quality standard. 
  • Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week. 
  • Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees. 
  • Drive a company or personal vehicle to visit work sites and/or attend off-site meetings. 
  • Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority including the EEO, Anti-Discrimination, and Anti-Harassment and Antiretaliation policies. 
  • Perform related duties and projects as assigned. 
  • Indirectly supervise Resident Engineers, Construction Inspectors, and other admin staff.

Minimum Requirements & Qualifications

  • A bachelor's degree in engineering, Construction Management, Architecture, Urban Planning, Public Administration, Business, or a related field from an accredited institution.
  • Five (5) years of experience in the management of public works projects (design and/or construction). 
  • One (1) year of related experience managing and supervising staff and consultants and/or large projects. 
  • Strong project controls knowledge and ability to accurately evaluate consultant and contractor cost and schedule submissions. 
  • Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills. 
  • Excellent troubleshooting and problem-solving skills. 
  • The ability to communicate with technical and non-technical members of staff. 
  • Organized and detail-oriented with strong written and verbal communication skills including, public speaking, teaching/training, and reading comprehension. 
  • Ability to develop and communicate risk assessments. 
  • Strong understanding of the contractual terms with service providers. 
  • Ability to make sound decisions in high-pressure situations. 
  • Working knowledge of Microsoft Word, Excel, Database, and PowerPoint applications. 
  • The ability to effectively communicate with customers, employees, and vendors. 
  • Customer-focused with excellent customer service and conflict resolution skills. 
  • Proven track record of collaboration, transparency, and problem-solving skills.
  • Able to work independently. 
  • Possess leadership skills and exhibit integrity while being a team player. 
  • Flexibility to modify scheduling and assignments based on agency requirements. 
  • Acute attention to detail, ensuring accuracy and quality in all deliverables while maintaining scope, schedule, and budget. 
  • Must possess a valid driver's license. 
  • Availability to work twenty-four (24) hours per day, seven (7) days per week. 
  • The ability to work effectively with a diverse workforce. 
  • Basic understanding of safe working principles.

Substitutions Include

  • None
Preferences
  • A master's degree in engineering, Construction Management, Public Administration, urban planning, or Business Administration from an accredited institution. 
  • Five (5) years of experience in the management of public works projects (design and/or construction) or related experience in a supervisory capacity. 
  • Experience managing multiple projects with a construction cost of $10 million or over in transit and or/design or construction environment. 
  • Familiarity with FTA, FRA, and MBTA rules and regulations regarding project delivery, environmental requirements, and permitting. 
  • Registered Professional Engineer, Registered Architect, and/or Certified Construction Manager. 

Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
  • Ability to provide internal and external customers with courteous and professional experiences
  • Ability to work effectively independently and as part of a team (or supervise, if required)
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

  1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
  6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
  10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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Project Manager
Massachusetts Bay Transportation Authority (MBTA)
Boston, MA
Apr 16, 2024
$130,773.50 a year
Full-time
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