Job Summary

The Supervisor oversees Emergency Medicine, Observation and Facility Edits coding, ensuring accurate and efficient coding in line with established guidelines and regulations. This role involves supervising daily operations, providing training and support, monitoring quality and performance, and ensuring compliance with coding standards.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Monitor daily AR progress and uncoded surgical cases, implementing necessary changes.
• Track and report ED, Observation and Facility Edits coder productivity, collecting relevant data.
• Coach staff on coding standards for quality and efficiency.
• Plan, schedule, and distribute unit work tasks, ensuring adequate staffing.
• Prepare ad hoc reports on delinquent surgical accounts.
• Approve timesheets and Paid Time Off requests.
• Oversee and validate invoices for contract coding agency staff.
• Revise operational processes, policies, and procedures as needed.
• Conduct staff meetings to discuss updates and changes.
• Perform customer acceptance testing for EPIC/MiChart upgrades.
• Coordinate educational programs on system upgrades for coders.
• Develop strategies and policies for high-risk coding practices.
• Collaborate on training materials and support coding quality initiatives.
• Work with MiChart and Computer Assisted Coding 
• Lead process improvements to boost satisfaction, reduce costs, and achieve goals.
• Foster professional relationships within the organization.
• Collaborate with various departments and leadership to meet organizational objectives.
• Provide excellent customer service to staff and clinicians.
• Design requirements and metrics for analyzing health information and coding statistics.

Required Qualifications*

• Associate's degree in Health Information Management or equivalent combination of education and experience.
• Certified Professional Coder (CPC), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS/CCS-P) credential. 
• Current membership in AHIMA or AAPC.
• One to three years of supervisory or administrative experience in a healthcare or hospital setting, or equivalent experience in managing professional and/or facility coding and leadership.

Desired Qualifications*

• One to three years of emergency room and facility coding, including coding and charge capture of ancillary and med administration charges, along with facility based edits experience in a large, fast-paced, and complex healthcare organization.
• Extensive knowledge of CPT and ICD10-CM Professional and Facility Guidelines, federal, state, and payer-specific regulations and policies related to documentation, coding, and billing.
• Ability to work independently, lead, manage, and mentor staff through complex work redesign efforts in a remote setting.
• Logical, analytical, and organized with the ability to reprioritize quickly and efficiently.
• Understanding of third-party payer, regulatory, and accreditation requirements.
• Excellent collaboration, meeting facilitation, presentation, and communication skills with strong customer focus.
• Exceptional analytical, problem-solving, organizational skills, and attention to detail.
• Ability to work in a fast-paced environment under multiple pressures and deadlines.
• Experience with Epic EHR, Computer Assisted Coding, SharePoint, Microsoft Office software.
• Knowledge of University and departmental policies and procedures.

Modes of Work

Hybrid - the work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.