Who We Are

At Fossil Group, we dare to dream, disrupt, and deliver in a better way. We are committed to creating great watches, jewelry, and leather goods by investing in technology and long-term value creation. We do this by living out our core values - Authenticity, Grit, Curiosity, Humor and Impact - each and every day, continually powered by purpose and our people. Come be a part of Fossil, where we thrive on diversity, innovation, uniqueness, and inclusion!

Make an Impact

We are looking for a Sales Support Specialist to join our team. Sales Support Specialists act as a liaison between the sales team and multiple internal operational departments at Fossil, building relationships, acquiring insight, and gaining knowledge in areas such as planning, sales, logistics, product, vendor compliance, accounting, and more. As a result, seasoned Sales Support team members are highly regarded as being knowledgeable and well-versed in communication skills, multi-tasking, and systems such as AS400, PKMS, SAP AFS S/D, and Microsoft Office.

What you will do in this role:

Interaction with multiple departments to ensure order accuracy and timely shipping
Analyzing daily reports to ensure customer purchase orders are allocated, shipped and delivered to the warehouse for processing based on customer requirements
Acting as a subject matter expert for all aspects of the order fulfillment process
Offering training to both new and existing Sales Support Specialists
Entering customer sales orders as needed
Utilizing key transactions within SAP AFS Sales and Distribution module daily
Participating in various projects related to Sales Support as required

Your Skills

1-2 years retail experience
Basic understanding of retail math
Bachelor’s degree is strongly preferred
Proficiency in Microsoft Office
SAP experience is a plus
Strong work ethic, analytical skills, and communication skills
Organizational skills and experience multitasking within a fast paced environment
Strong sense of ambition: Willing to take ownership for your career and to succeed within the business

The Perks

• Comprehensive benefits package inclusive of health and well-being services

• 401(k) match and education on retirement planning

• Paid parental leave for eligible employees, and a Return Back to Work program for new parents and caregivers to phase back into work on a reduced schedule

• Generous Paid Time Off including Floating Holidays, Volunteer Time, and Summer Flex Fridays

• Hybrid working schedules

• Tuition Reimbursement on approved programs

• Fossil Merchandise Discounts

Accommodations Statement

We are committed to creating an inclusive culture and strongly encourage candidates of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents and individuals with disabilities to apply. If you need accommodations at any point during the interview process please let us know at applicationaccommodation@fossil.com. #LI-Hybrid, #LI-JJK