Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team.
In this role, you are a jack of all trades! Administrative Assistants perform an array of administrative functions critical to running an organization efficiently. You will strategically manage your executives' complex schedules through prioritization and organization. You will handle travel arrangements, create expense reports, and disseminate information. Your communication will be personable while still getting your point across. As team ambassador, you are proficient in writing and proof-reading with impeccable grammar and composition.
This Role In Particular:
In this role you will be working in the Retail Bank supporting a x-functional leader with a team of 70 associates. This leader meets often with the most senior leadership in the Retail Bank. She has a set of bespoke meetings designed to drive influence and major results - her calendar is not a 'set it and forget it' but rather a strategic lever for influence and driving change. The Retail Bank's mission is to "change banking for good" and this leader and team are laser focused on finding problem-areas in the customer experience and pushing for better product, technology, and policy that can create a step-change improvement in the customer experience.
This role is for you if you love: a fast paced environment, being tied directly to impact, ever-changing (never boring!) set of priorities to drive change for the benefit of Capital One's customers.
Responsibilities:
Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes
Prioritization of critical meetings, understanding key stakeholders
Communicate amongst key stakeholders and their Admins to ensure conflicts are recognized and resolved well in advance whenever possible
Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems
Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events)
Prepare professional business communication documents including memos, letters, and emails
Build and maintain good business relationships with executives and administrative staff across the organizations
Participation in general administrative duties (copying and faxing), distributing mail, ad-hoc projects, committees and/or group events
Promote a fun and team-oriented work environment
At Capital One, you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of Administrative experience
At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite
Preferred Qualifications:
Associates Degree
At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
At least 3+ years of calendar management supporting multiple executives
At least 1+ year of meeting and event planning experience
Experience setting up video conference and Zoom/Skype technology for meeting user
Experience planning ahead and managing time effectively
Excellent written and verbal communications
Excellent organizational skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
