Massachusetts Bay Transportation Authority (MBTA)
Senior Director, Classification & Compensation
Boston, MA
Nov 13, 2024
$162,710 - $189,830 a year
Full-time
Full Job Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The responsibilities associated for this position include the development and/or review of all Authority positions, competencies, job descriptions, classification levels, compensation, and reclassification requests. The position is also responsible for the strategic development and maintenance of the Authority Workforce Planning and Staffing Models including assessing new position requests. The Senior Director of Classification and Compensation supervises employees within the Classification and Compensation Unit in the performance of duties related to job descriptions, classification, workforce planning and staffing models. This position will also collaborate with other members of the Workforce Management Department in the formulation of policy and procedures as outlined in Human Resources policies and collective bargaining agreements.

Duties & Responsibilities

  • Manages the strategic development, implementation, and administration of the Authority's Classification and Compensation System, including leading a team of Compensation Analysts.
  • Develops and/or reviews all Authority positions, competencies, job descriptions, classification levels, and compensation rates.
  • Create and maintain various compensation policies and procedures that align with the Authority's goals.
  • Provides recommendations and advice to Authority Leadership on pay decisions, policy interpretations, and job evaluations.
  • Reviews requests for employee classification changes and recommends appropriate action to be taken, if any. Also regularly reviews classification levels for current positions in the Authority.
  • Monitors the effectiveness of existing compensation practices and recommends changes that are cost-effective and consistent with compensation best practice trends and Authority objectives.
  • Develops new salary charts, calculates costing of proposed salary charts and salary adjustments on small and large scales.
  • Performs routine job analysis studies in various divisions and offices on position related issues that address staffing needs and maintain internal equity.
  • Collaborates with finance and senior leadership to forecast and plan for the compensation of the workforce required to support the Authority's strategic plans.
  • Compiles complex data and metrics to provide leaders/managers with easy-to-use reports and tools to determine the impact of their compensation decisions and priorities for future workforce investments.
  • Ensures compliance with all local, state, and federal compensation laws and regulations.
  • Conducts classification audits to ensure that jobs are properly classified as exempt or nonexempt.
  • Responsible for reporting and communicating updates including presentations to Authority Leadership.
  • Oversees the participation in salary surveys and monitors salary survey data to ensure Authority compensation objectives are achieved and aligned with the market.
  • Collaborate with all key stakeholders a courteous, timely and professional manner consistent with the Authority's customer service quality standard.
  • Perform related duties and projects as assigned.

Minimum Requirements & Qualifications

  • Bachelor's Degree from an accredited institution.
  • Ten (10) years of experience in Human Resources, Compensation, Payroll and/or related field.
  • Seven (7) years of experience in supervisory, managerial, and/or leadership.
  • Five (5) years of experience in direct compensation administration experience.
  • Proficiency in compensation analysis and HRIS systems.
  • Progressive experience in compensation and classification.
  • Familiarity with Salary.com.
  • Excellent organizational, multi-tasking, time management, interpersonal and relationship building skills.
  • Demonstrated successful experience creating complex reports and communicating via presentations to Leadership.
  • Ability to maintain confidentiality and privacy of all data.
  • Demonstrated success working with and influencing horizontally as well as vertically across an organization.
  • Proven track record of collaboration, transparency, analytical and problem-solving skills.
  • Ability to supervise and work effectively with diverse workforce.
  • Proficient in Microsoft Word, Excel, and PowerPoint applications.

Substitutions Include

*    Master's degree in public administration, business administration, or a related field may substitute for two (2) years of the required experience.

Preferred Experience and Required Skills
*    Master's degree, Business Administration,Public Administration, Education or a related field.
*    Bachelor's degree, Accounting, Finance, or Human Resources.
*    Experience in the public sector and/or the transportation industry.
*    Progressive supervisory experience.
*    Advanced professional certification preferred (CCP, CEP, SHRM-SCP, SPHR, or PHR).


Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
  • Ability to provide internal and external customers with courteous and professional experiences
  • Ability to work effectively independently and as part of a team (or supervise, if required)
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

  1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
  6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
  10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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Human Resources
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Senior Director, Classification & Compensation
Massachusetts Bay Transportation Authority (MBTA)
Boston, MA
Nov 13, 2024
$162,710 - $189,830 a year
Full-time
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