Sharp HealthCare
Senior Specialist Medical Social Work/Social Services/Sharp Memorial/Full-Time/Days
San Diego, CA
Oct 31, 2024
Full Job Description

Hours:

Shift Start Time:

8 AM

Shift End Time:

4:30 PM

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$64.955 - $83.813 - $102.671


The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.



What You Will Do
The Sr. Specialist Medical Social Work (SW) leads advanced psychosocial and social drivers of health (SDoH) clinical interventions and care planning to achieve safe and sustainable care transitions for Sharp patients considered the most complex and/or vulnerable as assigned. In addition, this position serves as a resource for other medical social workers and members of the interdisciplinary care team (IDT). The Sr. Specialist Medical Social Work is the clinical champion and works in close coordination with the Manager of Social Work, site leadership and System ICM Support Services. The Sr. Specialist will consult on and may assume ownership of escalated cases as determined by site ICM Leadership. This role will mentor and provide oversight for social work MSW students and provide support to SW's seeking LCSW licensure. This position acts as a subject matter expert on complex care assessment and planning that extend beyond standard practice, considering all extraordinary medical, behavioral, psychosocial as well as any social drivers of health concurrently intersecting with the index need. The Sr. Specialist Medical Social Work takes a principle role in identifying education gaps and needs and partners with the System ICM Clinical Educators to create, implement and monitor for education adherence and sustainment. This position may be assigned projects to drive and monitor change to ensure departmental key performance metrics are met. The Sr. Specialist will aid in department operations, including but not limited to, new team member orientation, education support, report development, data collection and scheduling. The Sr. Specialist is a key member of the site Utilization Management Committee.

Required Qualifications
  • Master's Degree in Social Work.
  • 3 Years acute care or clinical experience in area of specialty.
  • California BBS Licensed Clinical Social Worker (LCSW) - CA Board of Behavioral Sciences -REQUIRED

Preferred Qualifications
  • Accredited Case Manager (ACM) - American Case Management Association (ACMA) -PREFERRED
  • Certified Case Manager (CCM) - Commission for Case Manager Certification -PREFERRED

Other Qualification Requirements
  • Accredited Case Manager (ACM) - American Case Management Association (ACMA) OR Certified Case Manager (CCM) - Commission for Case Manager Certification - Required within 1 years of hire. Department will track and maintain this certification.

Essential Functions
  • Collaboration and Teamwork
    Provides Sr. Specialist SW support for ICM programs, initiatives, and community partnerships.
    Demonstrate team behaviors with a commitment to quality.
    Develop/foster peer relationships that promote efficient integrated departmental operations.
    Demonstrated ability to multi-task and drive change within the ICM Division at the site level.
    Ability to take vision from the System ICM leadership team and translate that vision into practical and manageable SW workflows with a focus on consistency and standardization.
    Key resource to assist with and assume as indicated complex cases to support site LOS goals.
  • Communication
    Actively contributes to the ICM Leadership team by bringing creative thinking and innovation to assist in enhancing overall patient care and operational efficiencies.
    Advanced communication skills as demonstrated by abilities to:
    1. Act as a subject matter expert and resource for the social work team and other members of the IDT.
    2. Develop quick and sustainable rapport with complex patients.
    3. Bring together often diverse internal and external conflicting stakeholders to a common consensus and care plan.
    4. Identify, partner in the development of and implement programs to address educational gaps.
    Establish effective working relationships between internal and external customers with a focus on efficiency and superior outcomes.
    Partner with System and Regional/Metro Market ICM site leadership to ensure timely communication and facilitation of communications to ensure optimal operations.
    Deliver answers and solutions within the agreed upon timeframe.
  • Financial Accountability
    Take initiative in using time effectively and assists team to manage time effectively.
    Seek to improve systems and processes that ultimately improve staff performance and assist in reducing the overall cost of care in collaboration with other members of the ICM Leadership team.
  • Human Resource Management
    Support site ICM Leadership in new team member onboarding.
    Provide coaching to team members as directed.
    Support department operations as directed.
  • Leadership
    Serves as an informal member of the ICM Leadership team.
    Actively participate in ICM team and leadership meetings.
    Demonstrates creative and effective problem solving/critical thinking skills.
    Works with the SW team members to achieve departmental and System goals.
  • Professional Development
    Establish mutually derived annual goals and meets goals.
    Maintain individual in-service/performance records.
    Ongoing professional growth through attendance at educational forums as identified to support the roles and responsibilities of this position.
  • Quality and Safety
    Partners with the System ICM Quality & Regulatory Specialists and System ICM Educators to drive change and standardization. Takes audit findings and works with identified team members to create action plans and reports back to the System ICM and Site leadership.
    Identify, drives and/or participates in initiatives to improve work processes with focus on superior outcomes.
    Actively practices safe work habits and contribute to ensuring a safe work environment.
    Utilizes appropriate processes or tools to document identified problems.
    Make sound decisions and demonstrates ability to handle complex situations not covered by written or verbal instructions.
    Escalate cases and situations to the appropriate resources timely when issues or problems arise.
  • Clinical Competency

    Accredited Case Manager (ACM) - American Case Management Association (ACMA) OR Certified Case Manager (CCM) - Commission for Case Manager Certification - Required within 1 years of hire. Department will track and maintain this certification.

Knowledge, Skills, and Abilities
  • Proficiency with information systems and computer programs such as word, excel, powerpoint, etc.
  • Skilled in conflict management and resolution.
  • Demonstrated superior communication and critical thinking skills.
  • Self-directed and demonstrates ability to prioritize.
  • Demonstrated ability to remain flexible in a rapidly changing environment and current health care dynamic climate.
  • Works collaboratively with interdisciplinary team.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class


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Job Information
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Healthcare Services
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Senior Specialist Medical Social Work/Social Services/Sharp Memorial/Full-Time/Days
Sharp HealthCare
San Diego, CA
Oct 31, 2024
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