Capital One is seeking a Marketing Channel Process Manager for our Auto business. In this role, you will drive Channel Strategy initiatives to help both our dealer partners and consumers achieve their automotive goals with Capital One. You will develop channel strategy for one of our lines of business while building successful relationships with internal and external clients.
Success in the role will require excellent strategic thinking ability, and the ability to work in close collaboration with cross-functional internal groups (legal, operations and data management) as well as external print and other partners. The ideal candidate is someone who can strategize, be open (good listener and values diverse thinking), and enjoys working in a dynamic, fast-paced environment.
Responsibilities:
Performs day-to-day channel marketing activities including, but not limited to, campaign set-up, complex deployment scheduling management, A/B testing, and deployment of one-time, recurring, triggered and dynamic content-driven campaigns.
Performs QA testing, manages the implementation and creation of promotional, lifecycle, and transactional marketing programs to consumers and dealers.
Maintains and executes on-going test/learnings and makes recommendations for further enhancements.
Collaborates across teams (brand manager, analysts, digital operations, and third party vendors) to design and execute programs in support of brand and sales goals.
Ensures accuracy, quality, and brand consistency in communications.
Optimize marketing strategies based on past results, market changes and consumer insights.
Create, document and distribute channel strategy and campaign results.
Compile documentation for internal and external audits.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of experience in Google Suites
At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
Preferred Qualifications:
Bachelor's Degree or military experience
2+ years of experience in Google Suites
2+ years of email marketing execution experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
