Innovate to solve the world's most important challenges
The Honeywell Building Solutions East region service
organization seeks a Field Service Supervisor to oversee the team supporting
key customers in the central Maine area based out of Canton, MA. This is a
hands-on role pivotal in the successful delivery of services to the State of
Maine and other customers.
You will apply your leadership skills to drive team performance and customer
service delivery levels. You will ensureengagementin new
opportunities for market penetration, teamdeploymentandsales
growththrough close collaboration with the account managers. You will
liaise with multiple factions to help prevent and resolve customer problems and
explore additional revenue-generating opportunities. You will drive and improve
reporting procedures on financial results, targets andbudgets. You will
lead quick and effective closure of any improvement opportunities. You will
define team expectations and communicate those to stakeholders. You will act
asmentorto train anddevelopfuture leaders.
KEY RESPONSIBILITIES:
- Supervise team activities and performance while maintaining hands on delivery activities.
- Developteam and team members.
- Identify opportunities for operational improvement through performance and business growth.
- Assign and supervise service, spot and project work.
- Collect, reconcile and report operational metrics to the SBL and the customer liaison.
The annual base salary range for this position is $98,400 - $123,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
YOU MUST HAVE:
- 2+ years of contract or project experienceincluding financial oversight.
- Excellent communication skills with customers, leadership, cross-functional teams and peers.
- 2+ years of experience in leading a team or teams.
WE VALUE:
- Bachelors or Advanced degree.
- Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain.
- Previous sales orcustomer successexperience.
- Demonstrated ability to influence at varying levels across the organization.
- Demonstrated ability to operate independently andcollaboratewith key stakeholders.
- Ability to use experience to appropriately apply the established standards.
- Demonstrated ability to effectively lead anddevelopa team.
- Previous sales/ service or customer success experience.
- Assign
and supervise service, SPOT and project work.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work,
anddevelopingsolutions side-by-side with dedicated experts in their
fields, Honeywell employees are eligible for a comprehensive benefits package.
This package includes employer-subsidized Medical, Dental, Vision, and Life
Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending
Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental
Leave, Paid Time Off (for vacation, personal business, sick time, and parental
leave), and 12 Paid Holidays. For more information visit: click here
Additional Information
- JOB ID: HRD258625
- Category: Customer Experience
- Location: 65 Shawmut Rd,Canton,Massachusetts,02021,United States
- Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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