Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks eighth in Forbes “World’s Best Employers”.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
Systems Administrators install, maintain, and upgrade internal computer hardware and software systems including designing, developing, and implementing IT services. Systems Administrators propose and implement enhancements that improve the reliability, security, and performance of the system, and monitor usage and performance.
The Client OS/App Systems Administrator is responsible for analyzing, designing, and implementing solutions for the desktop and thin client environment. This position is also focused on patching 55,000+ clients within our Enterprise. The Systems Administrator must also provide detailed recommendations for management, strategic planning and implementation, and consulting with other departments to understand technical and business needs to support and analyze recommended changes. In doing so the Client OS/App System Administrator will help ensure maximum productivity and minimize downtime to our internal customers and provide the highest level of service and support to all desktop and thin client environments.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
● Configures, implements, customizes, and tests software/hardware; duplicates and documents software/hardware defects; and reviews and interprets error logs and source codes to diagnose errors.
● Develops and documents technical requirements for projects/enhancements.
● Creates and maintains technical design documentation and identifies which applications are impacted by the solution and associated interfaces.
● Drives governance through designing, developing, implementing, supporting, and documenting enterprise policies, standards, guidelines, monitoring services, solutions, configurations, and procedures.
● Researches, analyzes, and recommends changes required for system growth by utilizing industry standard monitoring and research tools.
● Manages/Coordinates virtual and physical servers including: server provisioning, upgrading, installing, monitoring, maintaining, and performance optimization.
● Creates queries, programs, scripts, and reports supporting and adhering to change control policies that help to define and develop best practices for Systems Management.
● Implements practices, processes, and procedures consistent with Costco's information security policy and IT standards.
● Performs shell and kernel-level programming and system-specific requirements.
● Packages and deploys third-party application versions and security patches.
● Analyzes complex client system configuration issues and provides solutions.
● Understands Content Management (CM) site servers, distribution points, management points, and other server roles for application deployments.
● Generates Patching reports for Management.
● Manages and maintains Client Group Policy.
● Creates and deploys Windows images through Microsoft Deployment Toolkit and MECM/OSD.
● Edits and customizes the Installer package using packaging software.
● Works with setup capture utilities to create automated application packages.
● Creates package collections and advertisements in Microsoft System Center Configuration Manager (CM).
● Troubleshoots package distribution issues related to CM.
● Tests applications and creates Quality for QA testing and doing an End-User Acceptance Testing to pass deployment.
● Delivers packaged applications to desktops through CM.
● Creates and updates documentation of troubleshooting and issue resolution along with strategic planning, scheduling, and tracking of software distributions.
● Manages the packaging process from initial request, collecting application requirements, creating silent install packages, to testing and deploying application.
● Creates and publishes Virtual Apps.
● Packages and deploys Applications to Macs via Workspace One(Airwatch).
REQUIRED
● Minimum 5 years’ experience configuring, supporting, and managing desktop devices in a large distributed enterprise environment.
● 3 years’ experience supporting users and deploying applications via Microsoft System Center Configuration Manager.
● 3 years’ experience packaging applications and application updates with tools such as InstallShield and/or sequencing applications using Microsoft AppV.
● Minimum 3 years’ scripting experience using Powershell.
● Proven experience analyzing and designing solutions for enterprise desktop strategies.
● Advanced knowledge of Microsoft client operating systems.
● Experience with Microsoft OS patching.
● Experience with Microsoft Intune
● Possesses excellent verbal and written communication skills.
● Demonstrated strong organizational skills and proven ability to meet tight deadlines as well as coordinate, prioritize, and communicate project statuses.
● Ability to travel, work evenings, weekends, holidays, and 24/7 on-call coverage on a rotational basis.
● Ability to adhere to Costco’s required in office work policy and adaptability to changing policy requirements
● Self-motivated and able to work independently and with team members with little supervision.
Recommended
● Strong work ethic and a quick learner.
● Ability to manage multiple tasks and projects simultaneously.
● Passion for quality and driven by results-oriented performance.
● Strong leadership skills and a positive attitude.
● Ability to train and mentor other associates with the application-packaging process.
● Ability to work constructively in a team environment as well as individually.
Required Documents
● Cover Letter
● Resume
California applicants, please click here to review the Costco Applicant Privacy Notice.
Pay Ranges:
Level 2 - $90,000 - $120,000
Level 3 - $115,000 - $150,000
Level 4 - $140,000 - $175,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
