Job#: 2053170

Job Description:

**If you are interested, please send your resume to Jordan at [email protected]**
Title: Digital Product Owner
Length: 12 months
Location: San Antonio, TX (Onsite Hybrid)

Tasks and Responsibilities

• Establish the product vision, success criteria, and roadmap based on optimizing business opportunities or mitigating user problems.
• Collaboratively create a backlog of product features, user scenarios, data analytics, and integrations to deliver a whole product.
• Leverage research and data to act as the voice of the customer.
• Define and measure key product success criteria that ensure customer usability, engagement, and adoption of the digital capabilities.
• Lead the agile team to deliver measurable value on a predictable cadence.
• Lead by example the use of data to inform business and operational decisions.
• Collaborate with and influence senior leaders, product designers, developers, vendors, researchers, and other stakeholders to ensure successful product strategies and product/ feature launches.
• Recommend and implement changes to products, processes, or business practices to ensure an exceptional digital experience based on data, research, and business objectives.
• Collaborate with Portfolio Management and Project Management teams to prioritize, plan, and status projects.
• Drive agile delivery while recognizing that prudent risk mitigation for a public utility is paramount as we up-level our digital interactions with customers, employees, and partners.
• Lead projects that define the digital transformation strategy, including content, design, research, and development activities.
• Employs design thinking to bring world-class experiences to market across multiple touch points.
• Oversee the quality of outputs from contractors and vendors who participate in the product life cycle.

Minimum Qualifications

*Experience working in a technology-advanced company as either a product manager, product designer, or similar discipline.

*Experience applying agile, design thinking, or user centered design approaches to launch digital products.

*Relevant information technology and/or business experience, including work within a digital function.

*Strong understanding and experience with user research and data analytics.

*Proficient in running workshops, establishing and managing backlogs, and delivering iterative value.

*Experience using feedback, research, or analytics, to inform product and design decisions.

Preferred Qualifications

• Deep understanding of accessibility guidelines for digital capabilities
• Experience initiating scrum ceremonies with developers, designers, testers, and analytics and setting overall direction for the team.
• Proven record of moving a digital platform or product from design concept through production/release.
• Experience overseeing contractors or vendor resources who perform interaction design and research activities for web and mobile applications.
• Understand emerging communication technologies.

Must Have

• Either a bachelor's degree in interaction design, computer science, information systems, human centered interaction, or related field or equivalent years of experience conceptualizing, designing, and launching digital experiences.
• Experience working in a technologically advanced company; to include experience as a digital product owner or designer.
• A portfolio or multiple writing examples that demonstrate the ability to make design / product decisions and explain the design rationale.
• Experience writing requirements, epics, use cases, user scenarios and other assets to convey the product intent to various disciplines for feedback, approval, and signoff.
• Experience in planning and facilitating workshops that uncover stakeholder expectations and user needs and translating the feedback into low fidelity designs.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.