JOB SUMMARY

**Candidates must have 911 EMS Fire Department Experience!**

The Community Health Liaison works in community settings to gather data and/or deliver health promoting interventions following standardized protocols. Examples of data collection activities include conducting focus groups or interviews, gathering written surveys, extracting information from existing records, or direct observations. Examples of interventions include health education, skills training, coordinating health care services with community services, and coaching people or families to empower them to take control of their health and make the most of their healthcare.

Location: Rowlett, TX - 6800 Scenic Drive, Rowlett, 75088 - Baylor Scott & White Health Lake Pointe Facility

Setting: Community Health

Schedule: FT Monday-Friday

ESSENTIAL FUNCTIONS OF THE ROLE

• Builds relationships among community members, community groups, clinicians and researchers
• Identifies mutual goals and potential barriers to collecting data and/or delivering interventions in healthcare and community-based settings as well as health needs of persons in the community
• Communicates clearly about overall program goals and specific research or intervention tasks with community representatives, clinicians and researchers.
• Prepares materials and equipment (e.g., voice recorders) needed to gather data or deliver interventions according to protocols and predefined methodologies
• Administers surveys and conducts focus groups and/or interviews by telephone or in person and documents data collection activities and participant responses accurately and according to protocols
• Protects the anonymity or confidentiality of data as required for the protection and respect of individuals and as stated in standardized protocols
• Runs health education activities, workshops, and classes and reports to all stakeholders about progress on planned tasks and any challenges implementing protocols as written.
• Communicates concerns or problems encountered in activities/workshops/classes to supervisor in a timely manner to protect the wellbeing of participants and integrity of programs being delivered
• Conducts skills training exercises in the community and coaches consumers in self care strategies and tasks for effectively engaging in healthcare based on standardized protocols
• Reviews protocols and seeks feedback to ensure continued adherence to standardized protocols

KEY SUCCESS FACTORS

• Experience interacting with individuals or groups for the purposes of gathering information, educating or coaching. Examples of relevant experience include leading groups, interviewing individuals, conducting surveys, coaching teams, participating in health education classes, or other experience motivating healthy behaviors (e.g. acting as a trainer).
• Completed or will complete as a requirement for continued employment training in the specific protocols required for data collection or intervention delivery tasks.
• Ability to explicitly communicate and model respect for stakeholders' unique perspectives and goals.
• Ability to accurately document and report on activities according to standardized protocols/operating procedures.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience