Jobs with City of Chesapeake
(Found 58 Jobs)
Collection Agent - Emergency Medical Services Billing Division
City of Chesapeake
The City of Chesapeake is seeking a customer service oriented Collection Agent to support the Finance Department and the citizens of Chesapeake for our Emergency Medical Services Billing Division. The...
Nov 13, 2024
Chesapeake, VA
Clinician II-Assertive Community Treatment
City of Chesapeake
Chesapeake Integrated Behavioral Healthcare is seeking a highly motivated individual who has a passion for community service and wants to make difference in citizens' lives. Duties include but are not...
Nov 13, 2024
Chesapeake, VA
Account Specialist II
City of Chesapeake
The City of Chesapeake seeks a collaborative and proactive Account Specialist II to join our Accounts Payable team. The successful candidate will work closely with internal departments to ensure accur...
Nov 13, 2024
Chesapeake, VA
Library Assistant I: Public Service - Part Time-Major Hillard Library
City of Chesapeake
The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.The Chesapeake Public Library (CPL) is seeking individuals with a heart for the com...
Nov 13, 2024
Chesapeake, VA
Engineer II (Civil) [$3,000 Sign on Bonus]
City of Chesapeake
Do you excel in a dynamic environment with diverse challenges and opportunities? Do you enjoy problem solving and helping others? Are you looking to utilize your engineering skills in a dynamic envir...
Nov 10, 2024
Chesapeake, VA
Collection Agent - Emergency Medical Services Billing Division
The City of Chesapeake is seeking a customer service oriented Collection Agent to support the Finance Department and the citizens of Chesapeake for our Emergency Medical Services Billing Division. The successful candidate must be detail oriented and have excellent communication and organizational skills.
Among other duties, the Collection Agent will be responsible for the tasks listed below:
The City of Chesapeake offers a wide range of outstanding benefits that allow you to tailor a benefits package that meets your specific needs including 14 paid holidays.
Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Among other duties, the Collection Agent will be responsible for the tasks listed below:
- Provides internal and external customer service by responding and assisting taxpayers with resolution of issues and inquiries concerning delinquent accounts.
- Works denials and front-end rejections from providers/insurance companies.
- Posts debt set-off to patient/customer accounts.
- Posting of payments for delinquent accounts, processing related documents such as statements or returned mail, and updating insurance information per patient request.
- Works patient and insurance bad debt accounts to secure payment on outstanding balances.
- Researches insurance retractions/adjustments based on explanation of benefits received and adjusts accounts as needed as well as calling insurance companies to request reconsideration and instruction.
- Arranges for debt repayment or establishes repayment schedules with taxpayers.
- Offers suggestions to management with ideas to improve customer interaction and streamline processes
The City of Chesapeake offers a wide range of outstanding benefits that allow you to tailor a benefits package that meets your specific needs including 14 paid holidays.
Please browse our Benefits Brochure, for a full list of benefits and employee perks.
