Job Summary
Responsible for planning and implementing public relations/communications goals. Develops and implements media communications strategy and system-wide crisis communication plans. Coordinates system-wide employee communications such as publications, collateral print materials, etc.; produces audio/visual productions for various audiences. Enhances community relationships through coordination of special events and other community/business relationship opportunities. *Must reside within Comcast Northeast DivisionJob Description
Core Responsibilities
- Develops effective internal and external communications strategies.
- Represents the Company in small and large group settings to promote the Company and the brand on important public policy issues.
- Works closely with SVP of Communications to keep him/her well informed on public policy Issues, debates and trends and providing proactive advice on the impact and relevance of these Issues to the Company.
- Directs the external engagement of the leadership team as it relates to outreach on public policy issues.
- Implements an effective measurement and analysis approach for campaigns that will support prioritization of activities and investments.
- Plans, directs and controls campaign efforts as they relate to branding.
- Determines and recommends how to deliver and manage the information flow outside of the company to diverse audiences.
- Develops and sustains the mutual understanding between an organization and its public use of media (including social media)and communications to project and protect the appropriate image.
- Develops public relations initiatives aligned with business requirements.
- Provides cross-functional communication related to projects.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Public Relations (PR); Community Relations; Communications Strategy; External Communication; External Engagement
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
