Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Senior Compliance Specialist focuses on the various aspects of compliance and data integrity of our internal systems and documentation. This role is responsible for several areas of government reporting such as EEO/VETS, reporting and analysis of our Affirmative Action plan, and may be involved in other Global mandatory reporting as assigned. The role will also support the response to various HR audits. This individual will work with internal stakeholders to ensure best practices are followed and maintained.

Key Responsibilities

• Government Reporting: Maintains the vendor relationship and coordinates data and preparation of our annual Affirmative Action plan, EEOC and VETs on time filings in partnership with the HRIS & Payroll teams.

• Internal and External Client Audits: Works with Global partners to gather supporting documentation and ensure all data requests are responded to in a timely manner.

• Facilitate changes in practices, policies, and systems in support of applicable legislation or compliance requirements.

• Projects: As we continue our HR transformation there will be opportunities for this position to support HR Compliance related projects which enable Genesys to continue growing and scaling the business.

• Support: Provides ongoing support and guidance to employees on HR practices, policies, and employment regulatory requirements.

Job Requirements

• Bachelor's degree in a related area or equivalent experience.

• Knowledge of North American employment practices required; global experience highly desired.

• 5+ years of experience in HR, with a focus on regulatory compliance and HR operations.

• Strong analytical and project management skills, a meticulous yet flexible approach to problem solving.

• Ability to work independently with general direction.

• Demonstrates pro-active enthusiasm for solving problems and adding value to the company.

• Maintains a current level of professional knowledge.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.