Hyatt Regency Hill Country Resort and Spa
Schedule Requirements: Must be available to work a flexible schedule during the week, including weekends and holidays.
Role
The Food and Beverage Supervisor will be responsible for assisting operations at Antlers Lodge and Springhouse Café.
As the Food and Beverage Supervisor, the individual will be tasked with providing excellent customer service by addressing guest concerns, collecting feedback, and ensuring that all guest interactions are positive, welcoming, and align with the brand's standards. The supervisor will also monitor inventory levels at both locations, assist with ordering food and beverage supplies, and ensure that all items are properly stocked and available for service. Maintaining high food quality, presentation, and overall service standards is essential, and regular quality checks will be conducted to ensure consistency in every aspect of the operation.
The role also involves ensuring that all employees maintain a high level of professionalism, adhere to company policies, and consistently deliver exceptional service to guests. The supervisor will be responsible for maintaining operational efficiency at both Antlers Lodge and Springhouse Café, assisting in managing workflow, troubleshooting issues, and ensuring smooth operations during peak times. Additionally, the supervisor will support the training and development of staff, ensuring they are well-informed about the menu, service standards, and company expectations.
About Our Resort
Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27-hole golf course, a five-acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Join us in upholding our tradition of exceptional Texas hospitality!
Why Join Us?
At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive
Qualifications
- 1-2 Years in a food and beverage supervisory role or equivalent experience
- Ability to lead and motivate a team, fostering a positive and productive work environment
- Excellent verbal and written communication skills, with the ability to interact with both staff and guests effectively
- Ability to resolve issues quickly and efficiently
- Strong attention to detail in all aspects of service
Benefits & Perks
- Enjoy free meals in our colleague café
- Health, Dental and Vision Benefits
- Discounted & Complimentary Hotel Room Nights
- Retirement savings plan
- Excellent training and professional development
- Opportunities to work around the world with Hyatt Hotels and Resorts
- Tuition reimbursement, up to $1,000 a year!
About the Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Tran, Shara for Roving Food & Beverage Supervisor
Proof of eligibility to work in the United States is required, as well as a completed background check.
