There’s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey.

Become a member of our team and you’ll be part of a company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!

Our General Claims Homeowners department has an opening for a Property Field Adjuster and is seeking a candidate who has excellent communication skills as well as strong organizational and time management skills. This role will be based in our West Trenton or Hammonton office location.

Hours: 8:00 AM- 4:15 PM

Salary Range: $48,000 – $90,000 Salary is commensurate with experience and credentials.

Job Responsibilities:

• Appropriately handle, settle and close property damage claims by bringing a prompt and amicable resolution.
• Handle 1st and 3rd party property claims.
• Verify coverage, investigate new claims, contact all parties involved.
• Ensure that claims are settled and negotiated based on company guidelines and applicable law.
• Perform desktop assessment of damages and review of repair estimates.
• Obtain all necessary documentation to support the claim investigation.
• Communicate with policyholders throughout the processes to resolve claims in a fair & efficient manner.
• Provide policyholders with all warranted documentation to assist in the investigation and settlement of the claim.
• Travel throughout Central NJ is a requirement of the field adjuster role.

Required Duties and Responsibilities:

• High School Diploma is required; A Bachelor’s degree is preferred.
• Commercial/Building Structure Adjustment Experience is preferred.
• A familiarity with commercial lines or claims is preferred.
• Minimum of 1 year of relevant experience within a construction or insurance (Claims) capacity required.
• Excellent customer service experience.
• Multi-tasking abilities and technical skills needed.
• Knowledge of MS Office.
• Knowledge of Xactimate Estimating software preferred.
• Multi-state claims handling experience is preferred.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.