About this role:

Wells Fargo is seeking a leader to run Business Resiliency, Redress and Accommodations for Consumer Lending. This thought leader will need to have experience in strategic design of risk programs, execution with urgency, and collaboration with various stakeholders/partners.

In this role, you will:

• Manage and develop a team of individual contributors with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the risk mitigation function or affected by its outcomes
• Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
• Lead team by making strategic decisions to resolve highly complex issues related to higher risk deliverables; interpret and develop range of policies and procedures for functions with moderate to high complexity and risk
• Collaborate with and influence all levels of professionals, including senior leadership
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience

Desired Qualifications:

• Strong experience in strategic design of risk programs
• Experience leading risk programs and ideally Business Resiliency and/or Customer Redress.
• Experienced in identifying opportunities for process improvement and risk control development
• Strong collaboration and influencing skills at senior/executive levels.
• In depth knowledge of the banking industry, trends, regulatory matters and risk management.
• Experience in strategy development and strategic execution.
• Strong interpersonal, influencing, and communications skills with a proven ability to interact across various management levels within an organization
• Experienced leading and managing transformation efforts and demonstrated ability to lead the front- line execution of large and complex initiatives within a matrixed environment
• Ability to think strategically and pivot between multiple priorities with a focus on work product/outcomes
• Experienced in building and leading high-performing teams and proven experience in developing talent

Job Expectations:

• Willingness to work on-site at stated location on the job opening.

• This role offers a hybrid work schedule.

• Ability to travel up to 10%of the time.

• This position is not eligible for Visa sponsorship.

Posting locations:

550 S Tryon St, Charlotte, NC

NC Corporate Center Raleigh, NC

John Carpenter Freeway Dallas, TX

Black Canyon Hwy Phoenix, AZ

Building 307, San Antonio Ops Center San Antonio, TX

D Building, St. Louis, MO

Wes Des Moines Campus, Wes Des Moines, IA

600 S 4th St, Minneapolis, MN

300 Metropoint, Metropoint Campus Minneapolis, MN

2200 Concord Pike, Wilmington, DE

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.