Job Description
Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Performs general office support functions and other tasks as directed, according to established processes, policies and schedules.
Responsibilities:
1. Greeting and routing internal and external customers by phone and in person. Assists with general inquiries from internal and external customers. Directs customers/patients as needed. May serve as first level for customer complaints.
2. Matching records against source documents to verify completeness and accuracy correcting typographical and other basic errors.
3. Performs basic scheduling of staff, facilities and/or patients. May collect insurance cards and make copies/inputs data in system. May collect any necessary copays.
4. Performs routine office duties including filing, faxing, and sorting/distributing mail. Performs routine clerical and typing tasks involved in processing form letters, requisitions, memoranda, reports and other office documents. Utilizing all software necessary to perform basic tasks for departments.
5. Preparing and maintaining routine office records. Entering data, resolving minor discrepancies by contacting appropriate personnel. Refers more complex issues to supervisor.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Years of experience is not required
Knowledge/Skills/and Abilities Requirements:
● Customer Focus makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate. Coachability Receptive to feedback, willing to learn and embraces continuous improvement
Job Details
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Rex NC HandV Research
Work Type: Temporary Part Time
Standard Hours Per Week: 20.00
Salary Range: $17.60 - $24.29 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Performs general office support functions and other tasks as directed, according to established processes, policies and schedules.
Responsibilities:
1. Greeting and routing internal and external customers by phone and in person. Assists with general inquiries from internal and external customers. Directs customers/patients as needed. May serve as first level for customer complaints.
2. Matching records against source documents to verify completeness and accuracy correcting typographical and other basic errors.
3. Performs basic scheduling of staff, facilities and/or patients. May collect insurance cards and make copies/inputs data in system. May collect any necessary copays.
4. Performs routine office duties including filing, faxing, and sorting/distributing mail. Performs routine clerical and typing tasks involved in processing form letters, requisitions, memoranda, reports and other office documents. Utilizing all software necessary to perform basic tasks for departments.
5. Preparing and maintaining routine office records. Entering data, resolving minor discrepancies by contacting appropriate personnel. Refers more complex issues to supervisor.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Years of experience is not required
Knowledge/Skills/and Abilities Requirements:
● Customer Focus makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate. Coachability Receptive to feedback, willing to learn and embraces continuous improvement
Job Details
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Rex NC HandV Research
Work Type: Temporary Part Time
Standard Hours Per Week: 20.00
Salary Range: $17.60 - $24.29 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
About UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.
Related Jobs
At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for an Associate Director to join our Customer Energy Solutions team to help shape how that i...
E Source
At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for an Associate Engineer to support our work with utility energy efficiency programs across...
At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Vice President, Interconnection (PSE) to help shape how that impact shows up in the wor...
E Source
At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Water Loss Detection Technician to join our Water Loss Consulting team.E Source is a re...
E Source
At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Water Loss Detection Technician to join our Water Loss Consulting team.E Source is a re...
University of Michigan
How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the positi...
