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Digital Experience Coordinator
San Antonio, TX
Nov 15, 2024
Contract

Job#: 2053370

Job Description:

E-Commerce Digital Project Coordinator

  • Location: REMOTE
  • Duration: 12-month contract
  • Schedule: Monday-Friday, 40 hours

Job Description:
This role is responsible for coordinating, prioritizing, and facilitating all work related to the Annual Inspection and Retirement(P&C) Insurance digital content, to include public facing digital landing pages, online quote and buy flow digital content, and miscellaneous digital communications. This role will drive the end-to-end annual review process across a portfolio of different types of digital content, mitigating related risk by ensuring the digital content remains up-to-date, relevant, functional, legal, and compliant. Responsible for collaborating with multiple internal subject matter experts to conduct review sessions, make updates to digital content as needed, while maintaining meticulous documentation to evidence compliance with prescribed review standards.
Duties:

  • Creates a quarterly project schedule to plan out the execution approach to perform ~ 200 digital page reviews and to make needed updates to the digital pages as necessary
  • Facilitates sessions with key stakeholders (i.e. compliance, legal, digital page owners / content owners, insurance subject matter experts, etc.) to review the digital pages and request their feedback to ensure the content is current and is compliant with state and federal laws.
  • Coordinates and executes making needed updates to digital pages from inception to completion in partnership with the digital page owner, content team, deployment team, etc. based on feedback from the key stakeholders.
  • Meticulously tracks and communicates progress of executing the quarterly digital page reviews and making the needed updates to the digital pages.
  • Meticulously maintains documentation to evidence compliance with prescribed digital page review standards.

Education:
  • Bachelor's degree required

Required Qualifications:
  • Basic knowledge of Project Management practices/Project coordinator practices
  • Proficient with Microsoft Excel and Word.

Preferred Qualifications:
  • Strong Communication Skills (both verbal and written) - this role will interface with numerous stakeholders, and they will need to be able to communicate with the stakeholders effectively and efficiently (2 + years)
  • Strong Planning (Project Management) and Execution Skills - this role will require the ability to plan out several small projects involving several stakeholders, leading the project, serving as a one of the project resources on some of the projects, and escalating any concerns along the way (2 + years)
  • Strong Understanding and Knowledge of Digital Online Shopping Experiences - familiarity with how companies use the digital channel to promote, sale and service their products (2 + years)
  • A plus would be experience with process improvement - documenting existing processes, monitoring process effectiveness, making recommendations to improve processes, etc.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.PDN-9d7f8dc6-267f-4a87-a926-502c16da70ef
©2024 NAACP.
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Digital Experience Coordinator
Apex Systems, Inc.
San Antonio, TX
Nov 15, 2024
Contract
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