Job Summary
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.Job Description
Program Overview
Discover opportunities designed to set your career in motion! The Comcast internship program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast's top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.
Organization & Team Overview
The West Division Customer Experience (CX) team ensures our business processes, tools and teams drive exceptional customer and employee experiences. We prioritize, deploy, adopt, and measure the overall use of customer-facing tools, quality programs, and platforms contributing to the customer experience.
The CX team is comprised of dedicated professionals that work in three key areas: building and sustaining our customer experience culture, customer experience design and strategy, and CX communications. We love bringing our skills and experience to make a difference for our customers and employees!
Role Description
In this role, you'll be working to support internal communications that tell the story of how we're working to deliver a best-in-class customer experience and help teammates in all roles connect their work to an improved experience for our customers.
What are some interesting problems the student will work on?
This position will support the CX organization by contributing to employee communications in multiple formats: leader email communications, company intranet and internal social media platforms. You will gain experience developing communications plans for West Division's CX initiatives and supporting Division events such as quarterly NPS Days.
Where can this student make an impact?
You'll be working with a dedicated team from across the West Division with opportunities to have a real impact on our customer experience. We are looking for a self-starter who will be able to learn about the business quickly and contribute ideas about how we can innovate to help everyone at Comcast understand how their role impacts our customers and, in turn, our bottom line.
Job Responsibilities
Responsibilities include but are not limited to:
Drafting communications for various internal audiences
Supporting development of communications plans to support CX initiatives
Supporting production of NPS Days and other live virtual events
Analyzing the CX Sharepoint site and making recommendations to improve information storage and sharing within our organization
Other duties and responsibilities as assigned.
Preferred Skills
Writing
Video editing
Graphic design
Social media
Experience with: Microsoft Word, Excel, Sharepoint; Adobe InDesign & Photoshop; Content Management Systems
Preferred Majors: English, Journalism, Communications, Business Communications, Marketing/PR
Minimum Qualifications and Eligibility Requirements
Currently pursuing a bachelor's degree from a United States-based college or university
Rising Junior or Rising Senior only (must have a graduation date between Winter 2025- Spring 2027)
Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)
Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025
Authorized to work in the United States with no current or future sponsorship needs
Available to report in-person to the work location on the job posting (unless virtual offering)
Comcast is an Affirmative Action/EEO employer M/F/D/V
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Relationship Building; Professional Etiquette; Accountability; Teamwork; Communication; Resilience
Salary:
Base Pay: $22.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Relevant Work Experience
0-2 Years
